cancel
Showing results for 
Search instead for 
Did you mean: 
tinachianna
Newbie

no information available

for the last 2 days my system keeps saying no information available and no signal. when doing a check it says i still have internet but am unable to watch anything.. any help appreciated as i'm paying to watch nothing

0 Thanks
Reply
1 Reply
gavs82008
Legend 5
Legend 5

Re: no information available

@tinachianna 

Try giving the device a factory reset.

 

https://help.nowtv.com/article/hard-factory-reset-now-box-stick


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
0 Thanks
Reply