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sb64
Scholar

Now Tv Software Slow

Hi i have now tv boxes and i am finding the software slow and yes i have updated to the newer version.

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4 Replies
gavs82008
Legend 5
Legend 5

Re: Now Tv Software Slow

@sb64 

Are you connected via Ethernet or Wi-Fi?

 

It is possible that a factory reset might be required.

https://help.nowtv.com/article/hard-factory-reset-now-box-stick


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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sb64
Scholar

Re: Now Tv Software Slow

Am using WiFi i don't have a problem using my firestick or xbox.

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sb64
Scholar

Re: Now Tv Software Slow

Think it maybe time to ditch the now tv hardware.

gavs82008
Legend 5
Legend 5

Re: Now Tv Software Slow

@sb64 

If your not aware, since you have a Amazon fire stick you can download the NOW app for the device. 

My gut tells me that NOW are going to phase out all of their hardware.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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