cancel
Showing results for 
Search instead for 
Did you mean: 
paul1965
Advocate

error saying too nany devices active

when going on sky sports to watch fottball it says streaming on too many devices! i did give acces to friend ages ago and suspect they are using it and i just want to keep access to myself and knock the others off

 

1 Reply
gavs82008
Legend 5
Legend 5

@paul1965 

Jump onto live chat and request all devices to be removed. Unless you have boost you can only watch on 1 device at a time.

Make sure you click “chat online” and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help