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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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  • 0 replies
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Now TV Unavailable

I keep getting the "Now TV is currently unavailable, please try again later" when trying to use my stick. I have seen the "just push x" button answers and confirm they DO NOT WORK. Only a full reset on the stick works which I will not be opting to do...

Further issue since update

Hi all, not sure if anyone has spotted this or not but I've also noticed that I'm getting regular breakups of picture. Ranging from stuttering and pixelating through to a complete loss of picture and multicoloured lines down the screen.  At first I t...

Cancelled after they took my payment??

Hi, I complained to now tv via email that my tv service was playing up. Payments for my 2 passes were taken yesterday and today, however nowtv have emailed me to say they have cancelled my passes. Just because I complained? Can someone help please

Now tv stick a waste of time

I’ve upgraded my box for a stick and it doesn’t work.  It took ages for it to do the software updates. Unplugged and started again and it finally got through to setting up the remote but then wouldn’t update the apps and then wouldn’t connect to the ...

Now tv stick not connecting

Everytime I want to watch now tv, I have to remove my now tv stick and replace it before I can get into now tv, sometimes I have to do it several times,  I have a Samsung smart tv, I had heard there maybe a problem with Samsung 

Now TV stick

Hi! I had recieved an email advising me my now TV box is due to be turned off and was offered a free now TV stick. When I try to claim it pops up 'unable to load voucher'.There really isn't anywhere to speak to someone about this. Happy for some help...

Resolved! are passes held until i need them?

Just bought a couple of sticks with cinema and a sports day pass on them. I want to put the passes on my account which already has a cinema voucher waiting to be applied.  Will the new passes also be left waiting? Would the sports day pass be applied...

Free pass

Hi iv just had a nowtv stick that came with a free month's pass for entertainment when setting up the stick it said it couldn't activate the free pass at this time and to get in touch with now TV I can only speak to the nowbot and that's not helping ...

Redeem voucher

I have just activated a new device which I bought with a sky sports pass but I didn't want the 30 day sports pass to begin until I was ready. However it looks like it activated automatically 

Settings display enlarged/unusable

My when I select the settings option on the stick the menu is so enlarged it's unusable. Everything else works fine on the stick and in proportion.I have tried playing with TV screen ratio settings etc and makes no difference.Any help appreciated.