22-02-2023 19:20
Are you doing the steps indicated in the below link?
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
22-02-2023 19:48
I have and it just won’t connect to the box
22-02-2023 20:34
Take it you’ve tried the below troubleshooting?
https://help.nowtv.com/article/remote-control-troubleshooting