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AL2161
Newbie

‎04-10-2023 16:00

NHL app

I have downloaded the nhl app to my now tv stick, but when I try to open it it says it can’t configure and to try again. I have updated the sticks software and uninstalled the app but it is still the same. 
Any help?

0
2 REPLIES 2
RoyB
Legend

‎04-10-2023 16:36

@AL2161 

I have reproduced this.

i will try it later on a full Roku Stick.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
0
RoyB
Legend

‎04-10-2023 18:04

In response to RoyB's comment

@AL2161 

Loads, but does not run, on Roku Express 4K and Roku Streaming Stick+

Loads and runs on Firestick 4K Max

App not available from LG Content Store.

So not a Now issue per se, as it seems to be a wider Roku issue.

I think you should get in touch with NHL and report these findings, and let them sort it out.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.