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Fiona
Advocate

IP address

My tv remote is broken , I want to pair my phone to use as a remote but cannot find IP address.

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2 Replies
RoyB
Legend 5
Legend 5

Re: IP address

@Fiona 

 

The free Fing app, available for Android or iOS, will tell you the internal IP addresses of all the devices on your network.

 

Failing that:-

 

What make and model of TV?

What make and model of phone?

What app?

How does Now come into this?

 

In general, you can pair the Roku app with a Now or Roku device that is already configured, but you need the physical remote to start from scratch, or start again after a device reset.

 

However, I’m not sure if this is what you are asking about?


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schnapps
Legend 5
Legend 5

Re: IP address

Hi @Fiona 

 

After i downloaded the free Roku Remote App onto my smartphone, the setup wizard found my NOW branded box & stick.

 

You must make sure the phone is on the same wifi network has your NOW box / Stick.

 

There is some help tips in this linked Roku guide.

 

https://support.roku.com/en-gb/article/115001480188 

 

If you have accidentally factory reset the Stick, then you will need a physical now smart voice remote.

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