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Anonymous User
Not applicable

Error signing up

Would someone be able to help me understand why I'm unable to sign up to use my NowTV stick? When I'm trying to register my bank details it tells me "Error signing up

Something went wrong, please try again." I've tried over and over again to be given the same error message

3 REPLIES 3
Saint1976
Elite 3

@Anonymous User assuming you're signing up online, try a different browser - so if you're using edge, try Chrome.

Anonymous User
Not applicable

Nevermind, turns out my ISP gave me a Indian static IP from when my public IP was leaked.

RoyB
Legend

@Anonymous User 

 

Given that the internet doesn’t work unless you give your public IP address to anyone you connect to (as that is what ‘public’ means, and otherwise it’s like saying ‘ring me back’ and not giving a phone number), I have never understood what the problem here is.

 

Can you enlighten me on this, and also how your static IP solves it, as this anyway turns a moving target into a static one, which is worse?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.