NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

audio out of sync

hi,so my issue is that on live channels audio is out of sync.not all the time and not all the channels, but its a constant thing, whenever i go through the channels, i always bump into a few where theres a very slight, but noticeable sync issue and i...

Resolved! How do I get a now tv box

Hi I’ve just switched from bt to now broadband bt want their kit back how do i get a now tv box ?

Resolved! Smart Box

How do I get a smart box?

Resolved! Cookie consent

Hello I've just switched on my NowTV box and I have a screen asking me pick either allow all cookies or more cookie options but the screen is stuck!. I keep pressing ok and nothing appems.I've tried using the directional arrows,nothing still. I've ...

Now tv boxes

is the now tv black box the same power cable as the now tv Freeview box??

Resolved! Delete a device

Can’t find any info on how to delete a device. Got old ones sitting in my account. Only info I can see is how to add a device

Sky Cinema

I have a Sky Cinema membership. Daughter can watch on Now TV app on her iPad but I cannot get the movies to load on my Now TV Roku box attached to my Smart Tv - any ideas?

Billing query?

Just would like to check something on my bank statement for NOW EDBFENTS £9.99 ?? I have entertainment package. Is this the bill coming out account??

Tv pass

How does now tv work? I've just signed up & my broadband goes live on the 22nd, but have no idea about the tv entertainment pass, tried ringing but they can't help me

Resolved! Can't get tv, says no signal

I'm frying my brain trying to fix this. I hope someone can help. Was watching tv via smart box when suddenly I lost all channels. It was saying no signal. So I plugged aerial directly into tv and perfect signal. After looking for Internet answers I d...

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