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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
  • 0 replies
  • 7 thanks

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

CDN error

Hello.  I am so frustrated. I spent over two hours with a chat help option because now wouldn't let me login - as in the login page wouldn't loan on phone (android) or laptop (Mac).  That seems to have now resolved and I am left with CDN error. I hav...

No internet

Had no internet for over an hour, even thou the lights are on NOW TV are just trash tbh. Only with them cos everything is included..

Dale96 by Advocate
  • 1 replies
  • 0 thanks

TNT Sports

How come you can get Sports Extra in Ireland which gives you Sky Sports and TNT Sports .but in the the UK we can't get this option 

Parsman by Advocate
  • 1 replies
  • 0 thanks

Broadband and TV

I took out a Broadband and TV package with Now. I have the broadband but no TV Box or Stick. Should I have received these? Tried all day yesterday trying to find en email address or phone numbe4 but no one will help. Thanks

Helen07 by Newbie
  • 4 replies
  • 4 thanks


I have had 2 Roku boxes for around 2 months now, one upstairs in bedroom one in front room, the one upstairs works perfectly fine always but the one in the front room we seem to have a ongoing problem of CDN ERROR no more cdns to cycle I have tried t...

Chloe22 by Newbie
  • 3 replies
  • 0 thanks

I bought one day membershi[

I m in my computer why can't log in my device without having to log off the computer I only paid for one day to watch the US open

DEVICES by Newbie
  • 3 replies
  • 0 thanks

Resolved! How to put active streaming apps on a new device

 I have a now TV box, want to change to a roku stick   do I need to sign out of all apps on now TV box  and will my now Tv  entertainment and movie passes be automatically   reinstated?then  re-register them on the new device ?

lucinda by Advocate
  • 3 replies
  • 1 thanks

Password incorrect

I’m a new customer and try to connect the Wi-Fi on the first day. However, even I got the 3 solid green light after following the manual, when I try to connect the Wi-Fi, it always showed the password incorrect.

Lizi by Newbie
  • 2 replies
  • 2 thanks