NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

CDN error

Hello. I am so frustrated. I spent over two hours with a chat help option because now wouldn't let me login - as in the login page wouldn't loan on phone (android) or laptop (Mac). That seems to have now resolved and I am left with CDN error. I hav...

No internet

Had no internet for over an hour, even thou the lights are on NOW TV are just trash tbh. Only with them cos everything is included..

TNT Sports

How come you can get Sports Extra in Ireland which gives you Sky Sports and TNT Sports .but in the the UK we can't get this option

Broadband and TV

I took out a Broadband and TV package with Now. I have the broadband but no TV Box or Stick. Should I have received these? Tried all day yesterday trying to find en email address or phone numbe4 but no one will help. Thanks

Internet is not working and the activation date is passed yesterday

CDN ERROR

I have had 2 Roku boxes for around 2 months now, one upstairs in bedroom one in front room, the one upstairs works perfectly fine always but the one in the front room we seem to have a ongoing problem of CDN ERROR no more cdns to cycle I have tried t...

I bought one day membershi[

I m in my computer why can't log in my device without having to log off the computer I only paid for one day to watch the US open

Cancel

How do I go about cancelling this , I subscribed to Hayu NOT Now

Resolved! How to put active streaming apps on a new device

I have a now TV box, want to change to a roku stick do I need to sign out of all apps on now TV box and will my now Tv entertainment and movie passes be automatically reinstated?then re-register them on the new device ?

Password incorrect

I’m a new customer and try to connect the Wi-Fi on the first day. However, even I got the 3 solid green light after following the manual, when I try to connect the Wi-Fi, it always showed the password incorrect.

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