I am new to Now TV having purchased a smart box earlier this week. All was great, really impressed however this morning have gone to watch the freeview channels and find that on the main first screen, the TV Guide option along with "Home" and "Best of Catchup" have all disappeared?!? Only giving me the "My Apps", "App Store" and "Settings" options. Have tried to reset and turn it on and off again but no luck!
Am I doing something wrong or do I have a faulty box?
What i would try first, is switch on the TV to the correct HDMI input source of your smart box and then press and hold the reset button underneath the smart box until the NowTV welcome screen reappears on your TV screen.