I keep getting the “Sorry, something went wrong” error message - it happens every few minutes!
I’ve turned off the power to the Now TV smart box, restarted the router and performed a factory reset - none of it worked. I’m still getting the “sorry, something went wrong” message.
It happens whether I’m watching live tv or a playback. If I’m watching the latter, it doesn’t remember where I was and starts again from the beginning. Why else can I so as it’s extremely frustrating?
I,m having the same problem.i can sign in to my phone with no problems,but when I try to sign in on my now tv box it says sorry something went wrong even though I,m putting in the right email and password.also I started getting the same above message whilst watching any now tv programme,very frustrating.
not sure if this helps or not.
we have 2 boxes doing the same.
My daughter found a secret menu.
Press home 5 times
press fast forward 3 times
press reverse 2 times.
Select update software and do it even if it's the same version.
Worked on both boxes for us