I set up my box today and noticed in the Freeview section that BBC 1 and 2 are missing - the channels start with ITV. Scrolling through, I found BBC 1 HD and BBC 2 HD located after the Horror channel.
Ideally I'd like to have BBC 1 and 2 at the top of the EPG. Better still I'd like my regional BBC 1 and BBC 2 HD at the top of the EPG.
I can't see my local station or the non-HD versions listed anywhere in the channels found.
This box is replacing a BT YouView box which picked up the above missing channels.
Any ideas please?
Woke up this morning and the option to watch live TV is missing from the home screen. Usually there is a screen with menu on the left side and right has app buttons, amongst them top left is 'last live tv' or something.
The menu options only has 'My apps, App Store, Settings'. All references to live TV are missing.
I tried to update TV channels which worked but did not fix.
Noted that there was an update last night at around 8pm.
Sky and Now TV both working fine.
Other TV's in house recieving free TV no problem.
Hi @Anonymous User,
Your new topic/post has been merged into this existing topic about the same subject, which might contain the answers you're looking for...
As if by magic!
My TV Guide, Catch Up options have disappeared from the home screen!
I have tried reset and also a factor reset but they are still not there.
There does not seem to be any support from NOW TV regarding this, is this a common fault with this service or a software and or box fault?
Please can someone assist?