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LouiseElizabeth
Advocate

Charged for sports day

Help! I’ve been charged for sports day. I don’t know how / why. Was trying to find the rugby. Didn’t ask for it. What now?

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@LouiseElizabeth 

Put a payment PIN on your account.
https://help.nowtv.com/article/change-pin-settings

Then contact staff using the post from @redchiz1 

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

2 REPLIES 2
redchiz1
Champion 2

All we can do on the community is speculate, you won't get a direct response from the support team. You can get in touch with them directly by clicking on the green Chat online button near the top of the page here.

gavs82008
Legend 5
Legend 5

@LouiseElizabeth 

Put a payment PIN on your account.
https://help.nowtv.com/article/change-pin-settings

Then contact staff using the post from @redchiz1 

FYI that I do not work for NOW, just a NOW customer trying to help