Broadband and TV

[Helen07]

I took out a Broadband and TV package with Now. I have the broadband but no TV Box or Stick. Should I have received these? Tried all day yesterday trying to find en email address or phone numbe4 but no one will help. Thanks

[gavs82008]

@Helen07 

NOW do NOT make or sell their own devices anymore and haven't done in years. To watch NOW content you need a device supported from the below link.

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

[Sar1Col2]

Thank you

[RoyB]

@Helen07 

Now no longer do their own boxes and sticks, and even when they did, they were never supplied as part of a broadband package.

However, Now do sometimes offer a Streaming Membership with the Broadband; if this is what you have, then you need to find a device you can watch that Membership on, which you may very well already possess:-

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

If you don’t have such a device though, or you want to watch on your TV but that hasn’t got Now, then choose from:-

Roku Express or Stick

Amazon Firestick

Google ChromeCast

These devices come in HD and slightly higher priced 4K versions; you don’t need more than HD for Now, but if you are going to use a 4K TV, you might consider a 4K device to take advantage of 4K on other apps on the device.

[Sar1Col2]

Thank you.