so im a new member of now broadband, could somebody tell me if the router they sent me is standard issue, plastic only two out connections and can't be mounted to the wall, this is absolutely the worst router I have ever been giving there dosent seem to be anywhere on line that I can query this so hoping someone can enlighten me
You’ve posted this in the wrong section. The NOW black box is the old streaming box and not the router.
What you’ve received is what NOW provide for a router. You can try using another router instead, which if you do a search on the forum you will see plenty of threads that mention the router being rubbish and how to set up another third party router.
My very fine BT router is plastic, and you are cordially invited to think whether there might be issues with metal-encased ones? This one also can’t be mounted to the wall; and though it has one more Out connection than yours, it’s not enough for me, so I feed one port into an 8-way switch, £16 from Curry’s:-
Plastic, but twice that price will get you a metal one. (Switches don’t have to radiate WiFi).
It sounds, though, as though you have just unpacked this router and looked at it, and not actually tried to use it yet.
I can’t wait for your posting from when you do 😛