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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

live tv

every time i try to change a channel on live tv it goes straight to catch up tv and i have to go back to home page to select live tv again... its becoming a right pain  if i want to go from say sky one to gold as soon as i try to go down to gold it g...

NowTV keeps jumping to Apps Menu

I'm using a NotTV box with the Aug 21 2020 update.When I'm watching a TV program, say sky sports golf, and hit the back button to go to sky sports program listing.It goes to TV listing but after 3 seconds it jumps to Apps menu.I've then got to go bac...

Now tv box not working

When I go to my Now tv home page via my Now tv box there is a message saying it is “not available at the moment”. However my app on my iPad works fine. Could be an issue with the box? 

Pathetic Parental Pin

This has made me incandescent with rage! I agree with parental pins and all that but if someone wants it off then they should be able to turn off.I've just put Alvin and the Chipmunks on for my 4 year old and have been asked for the pin. Once the epi...

Now tv is unavailable

What is the problem with now tv? I dont even have app showing to click on, I've been unable to watch for a week and I'm not happy about it

Resolved! Question

Can I own 2 now tv sticks and have one in use at home ( by parents ) and use the other now tv stick in my uni house ( 100 miles away) I’m just curious if it will work before I purchase another now tv stick?do I need a now tv box aswell?i was just pla...

Now TV Box

How annoying is this new OS for the TV box, what was wrong with old version? Now you have scroll for ages to get live programs and the rest of the screen is too busy and hard to see what's going on. This update was added without any consultation or B...


I'm really not enjoying my nowtv broadband I want the restrictions that seem to be in place removed I've no children in myhousehold so do understand why some apps cant be accessed untill after 9.30