Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

NOW Box

Discussions

Sign In to Post

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
  • 11000 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Continous Network Activity

Hi, Since the software update on October 24th. I've  noticed that my Now TV box continually sends traffic over my network. This is when I am not using the box i.e. it is in "standby". Does anyone know what it is doing? I have been disconnecting it wh...

Resolved! NowTV Box Stuck on Screensaver

My NowTV box sticks on the show adverts which seems to have become the screensaver.  I don't know how long it takes, however, if I leave it overnight the box does not respond to the remote, is stuck on the adverts and I have to reboot the box.  This ...

BT Sport Ultimate NowTV 4k stopped working

Is ultimate still working for others? I can watch none ultimate fine but it doesn't kick in 4k HDR. On the check device page u have ticks across the board.  It is working on my Nvidia Shield Side note please please do a NowTV app for the shield so I ...

Quiet... LOUD... Quiet... LOUD

I've tried six movies (from varying decades) and had the same problem: Dialogue is... very quietSound effects are... VERY LOUD I had to give up on each film. Dialogue is so quiet I'm turning up the volume, effects are so loud I'm rushing to turn it d...

Box keeps on rebooting

My now box keeps on rebooting. I have tried all the option in the comunnity such as changing data and updates but the box keeps on rebooting after 10 minuts or so. Check all options but this keeps on happening Would like help from NOW technician but ...

Router upgrade

hi all, to cut a long story down to a more manageable length i run a file server and a Web server at home. now with the router i have it only has two ethernet ports, i desperately need more ethernet ports, and ive noticed that my network seems slow w...

Asked to sign in every time I change channel

I have been asked to sign in every time I change channel.  I cannot contact anybody which is appalling.  This has gone on all day and is very frustrating.  I am thinking about cancelling as I don't want this hassle every time I switch the tv on.  The...

Network error when trying to log in on NowTV box

I've reset my password TWICE and can login on my laptop and smart phone no problem but my NOWTV box is freaking out and keeps telling me it's the incorrect password.Even reset the box and NOTHING. Anyone else having these issues? Seems like it has ha...

Most Thanked
View All