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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Resolved! Has anyone elses NowTV App disappeard ??

just had to reset my nowtv box as it must of crashed since i last used it but the nowTV icon has gone and when i push the NOWtv icon on the remote it just dose a loop and goes back to the home page ??

Blurry Picture

My Now TV sky sports channels have been blurry for 3 days now, missed all yesterdays football and NFL. Going to cancel if it doesnt change soon. Does anyone know what the problem is? (Its not my internet by the way)

Blue screen flashes

After the software update the blue screen flashes are getting so bad watching anything is pointless as the loss of picture blue screen flash gets so annoying that my subscription is being cancelled as this is not as advertised and not up to the stand...

Flickering On Now TV Home Page At Startup

For about a week now i have found that taking the black box out of standby produces the usual messages about getting homepage ready etc which are all shown ok. But when the  homepage appears it flickers for several seconds. Items on the page can stil...

Jumping back to hime page

Today my Roku Now TV is jumping out of programmes after a few minutes (time varies) and back to the home page.   This is with both Sky and BBC iPlayer programmes (I haven't tried any of the other apps) I've checked my connection quality and speed fro...