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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Kids Pass - Pin Number

Hi I have just set up my children with a Kids Pass and have noticed that on the BBC content I need to put in my PIN Number, elsewhere on Now TV I have set this to be for content rated 12 and above. I am guessing that this may have something to do wit...

Resolved! help setting up on tv

I have my username and pasword it now says your account isnt set up properly and to visit to complete the account set up then try again ive been doing this for 3hrs and starting to get annoyed plz help

Watching Box Sets on youtube

I am unable to watch Happy Valley season 1 as it says this is chargeable, how do I go about veiwing this on now tv youtube 

Unauthorised Payments Taken

There has been a payment taken from my bank when this should not have happened. I advised when set up that i did not want to carry on this. please refund me. Its impossible to get in contact with anyone on this.

problems!!! now tv box

Anyone else have to reset their box EVERY SINGLE TIME they want to use it?? Fed up of trying to talk to someone about this problem can't speak to anyone cos the live chat isn't working was told the first time it happened with definitely wouldn't hap...

Oops something went wrong. We are working on it.

Hi I have recently got a Now Tv box. All the apps work normally including the NowTv app but when I try and access a show from the home screen or from the Best of catch up screen the error message 'opps something went wrong. we are working on it.' kee...