@Anonymous User If you go to the Help section, click on 'Contact Us' then 'Live Chat' they should be able to help with adding devices.
If this has solved your issue please mark this as an accepted solution.
Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
Just to let you know, I have sent you an email in regards to your account related query.
NOW TV Team
Hi @Anonymous User, there is a way to get the Chromecast to show as one device. If you pop on to the Chromecast part of the forum someone there should know. Something to do with when you cast the screen. You should then be able to delete the other device and get the box added as that will be 1 change.