Sky News App

[Lilmissdriver]

Hi. Is anybody having problems getting the Sky News App to load? I have disconnected the Now box and performed a system update but I still can't get it to load. MTIA

[gavs82008]

@Mp1 

What happens when you go into the NOW app via the TV guide?

My suggestion would be to report it to staff using one of the methods in my signature below.

[Mp1]

@gavs82008 

I can watch it via the entertainment channel which I don’t subscribe to so I assume it’s free. Is fine no issues.

Thanks for replying.

[gavs82008]

@Mp1 

Very strange, as I saw @schnapps  supplied the same suggestion earlier on in the thread. 

Sounds like a glitch in the Sky news app. Definitely worth reporting it. 

[Mp1]

@gavs82008 

Do you have any knowledge on remote controls?

Basically the remote stopped working a week ago, it’s very strange as the home button works but no other buttons. I am using the Roku app on my phone at the moment until this gets resolved.

I have tried everything possible through troubleshooting.

Have been in touch with customer services via email as live chat was getting me nowhere.

I am finding these remotes (with yellow buttons) are hard to buy. Any ideas?

Thanks

[gavs82008]

@Mp1 

Sorry bud I don’t own a Roku or NOW stick. 

What I do know is factory reset to the device can often resolve these types of issues. 

The sticks I do own are Amazon fire sticks and not having any issues. 

[Mp1]

Ok. No worries.

Thanks for replying,

[Sandey]

It looks like the live feed on the Sky News app isn’t working on any of their tv apps. The app on Roku, Fire TV and Apple TV aren’t working either. Hopefully it’s fixed soon.

[Mp1]

@gavs82008 @Lilmissdriver @Sandey @Leem @schnapps 

Hi

I just wanted to let you know that the Sky News Live app is working now. How strange!