Pin to watch live TV

[TheThing]

The issue is with watching the movies package ive got with now tv. Every time I want to watch a live movie im asked to input my pin even though there is no parental pin set. How do I turn off this pin?

Thanks 

[schnapps · Accepted solution]

Hi @TheThing 

You can't it's a requirement that OFCOM have imposed on NOW / Sky live channels during the watershed.

https://help.nowtv.com/article/what-is-a-parental-pin 

[RoyB]

@TheThing @schnapps 

Before the watershed….

[TheThing]

This honestly removes the value of having a live service for me. probably wont be paying for it for much longer.

[schnapps]

Hi @TheThing 

If NOW & Sky didn't comply with the OFCOM rules by having a Parental Pin for live channels they would be forced to put kids orientated films on before the watershed.

I assuming the movies you are looking for are not on the NOW on Demand service where you can turn off the Parental Pin.

[gavs82008]

@TheThing 

Apart from very few select films that aren’t available on demand I can’t understand why someone would rather watch the “live channels” over on demand.

As I do not have a parental PIN set up as all my films are watched using the on demand section.

[gavs82008]

@TheThing 

All Live movies require a parental PIN to be inputted.

https://help.nowtv.com/article/what-is-a-parental-pin