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Anonymous User
Not applicable

Error signing up

I am trying (unsucessfully) to add a pass onto my account, The payment card is used for other passes. I just get an error signing up message. I have tried 2 browsers on my laptop, my phone, wifi, phone data. Changed the card, tried apple pay and it is the same message.

 

Any ideas?

1 ACCEPTED SOLUTION
gavs82008
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Legend 5

@Anonymous User 

Try another payment method, or even updating the payment details with the same card.

FYI that I do not work for NOW, just a NOW customer trying to help

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Try another payment method, or even updating the payment details with the same card.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

@gavs82008 thank you! Updating the same payment method seemed to do the trick. Appreciate the help