06-08-2018 18:11
When i try hayu through my black box it tells me to log in online to start free trial, Once online it says I cannot purchase free trail at this time but has been now saying this for 2 days. I have had my movies and entertainment accounts for over a year with no issues.
Solved! Go to Solution.
06-08-2018 18:32
@Anonymous User wrote:
@Anonymous User wrote:
When i try hayu through my black box it tells me to log in online to start free trial, Once online it says I cannot purchase free trail at this time but has been now saying this for 2 days. I have had my movies and entertainment accounts for over a year with no issues.
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This is what comes up when I press buy pass.
@Anonymous User We’re in the process of making it available to all of our customers as soon as possible! We’ve had to do this in stages this time and we’re hoping to have the new pass available to everyone in a few weeks. You can check by accessing “My Account” if the pass is available for you.
06-08-2018 18:23
@Anonymous User wrote:When i try hayu through my black box it tells me to log in online to start free trial, Once online it says I cannot purchase free trail at this time but has been now saying this for 2 days. I have had my movies and entertainment accounts for over a year with no issues.
This is what comes up when I press buy pass.
06-08-2018 18:32
@Anonymous User wrote:
@Anonymous User wrote:
When i try hayu through my black box it tells me to log in online to start free trial, Once online it says I cannot purchase free trail at this time but has been now saying this for 2 days. I have had my movies and entertainment accounts for over a year with no issues.
![]()
This is what comes up when I press buy pass.
@Anonymous User We’re in the process of making it available to all of our customers as soon as possible! We’ve had to do this in stages this time and we’re hoping to have the new pass available to everyone in a few weeks. You can check by accessing “My Account” if the pass is available for you.
07-08-2018 3:18
Do you have any idea how long it will take to be available to everyone?? I just cancelled my subscription with hayu to get it with now tv
07-08-2018 11:21
@Anonymous User wrote:
Do you have any idea how long it will take to be available to everyone?? I just cancelled my subscription with hayu to get it with now tv
Hi @Anonymous User We have heard form the programming team that it will be available for everyone in September, early September as far as we know so far. Sorry about this really.
14-09-2018 17:12
I’ve tried to buy a pass for Hayu today and still doesn’t let me..
07-04-2019 19:48
6 months later I still don’t have mine !!
25-09-2018 18:48
Hi,
can you advise when this will be resolved please
26-09-2018 12:43
26-09-2018 13:26