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AMTN75
Newbie

Unexpected Error. Network Error. Please Try again

NOW TV works on both of my Samsung smart tv and previously worked fine on my Iphone 12. But now I cannot use it on my phone at all due to the message 'Unexpected Error. Network Error. Please Try again'

I have uninstalled and reinstalled the app. I have tried on my WiFI, my mobile data, my wifi at work and still doesn't work, making this service useless on the go. Any help/Fixes?

2 REPLIES 2
redchiz1
Champion 2

Try Settings > Apple ID > iCloud and make sure Private Relay is turned off. Restart the iPhone and try again.

gavs82008
Legend 5
Legend 5

@AMTN75 
Is the iPhone fully updated?

FYI that I do not work for NOW, just a NOW customer trying to help