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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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My subscriptions and payment history have disappeared

Now TV app on smart TV stopped working, logged in on-line to see if any issues and both my Sports and Entertainment subscriptions have disappeared, even though paid up. I've also lost all of my payment history.It's as if they never existed but got pa...

MikeyD1 by • Newbie
  • 25 Views
  • 1 replies
  • 0 thanks

iv got a message on my TV screen

please update your application by going to settings   systems   software  where do i find this   i have logged into my account but cant find it

wini by • Newbie
  • 38 Views
  • 2 replies
  • 0 thanks

no service, ignored complains.

Hello community, I have sumbitted complains about absence of service twice. After the first one I booked an engineer appointment - no one came. Then rebooked one more time - no one came again. Just between appointments, my first complain was closed. ...

Itunes subscription

I recently cancelled my Now TV Pass via the Now TV app (I was paying with my debit card). I've logged in to Now TV today and for some reason, I seem to have an entertainment pass via an iTunes subscription. Now the weird thing is, according to iTunes...

No 5.1 All of a Sudden

Am i alone in this issue, or has anyone else suddenly got no DD 5.1 across all channels?(ROKU Streaming Stick 4K • Active Boost sub, no change to settings, all up-to-date and DD working on other apps & services)

Popeye13 by • Scholar 2
  • 194 Views
  • 5 replies
  • 3 thanks
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