12-07-2016 16:07
@Anonymous User
Welcome to the forum.
Unfortunately kids pass won't be available on Xbox 360, YouView or LG Blu-Ray players. You'll need to use a different supported device to watch. More details here
02-08-2016 15:57
We have a Kids Pass and have watched Victorius, Big Time Rush, Ninjago on XBox360 but now are unable to do so - why?
03-08-2016 17:52 - edited 10-08-2016 20:12
Hi @Anonymous User
Thanks for getting in touch with us. I apologise for any inconvenience the Xbox 360 not supporting the Kid's Pass may have caused.
I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂
Thanks
Rob
NOW TV Team
08-08-2016 22:33
10-08-2016 20:16 - edited 10-08-2016 20:39
Hi @Anonymous User
Thanks for getting in touch with us.
I completely understand your position. Unfortunately the update will not be supported on their system.
I apologise for any inconvenience this may have caused. We're available on 60+ devices; you may find that you had a compatible device without realising.
You can find a handy list for reference here. If you would like help setting one of these up, please let us know.
Thanks
Rob
NOW TV Team
19-08-2016 22:13
Completely agree with other posts. My kids always watched nowtv on Xbox 360 will now be cancelling account as unless we can get through virgin TiVo I will not be forced to upgrade my console.
20-08-2016 14:03
@Anonymous User Do you have any other devices?
http://help.nowtv.com/article/Supported-devices
19-10-2017 14:19