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Content Issues / Missing Episodes

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Episode won’t play

I can’t seem to play episodes of a series that I have been watching the past few months. The screen seems to freeze on the play/pause options and I can’t progress any further. Occasionally get a PL-0 error. I am using a smart tv connected to EE the w...

Zero customer support

Firstly where is the customer support , posting endless messages on a community is not my idea of customer support , i want to speak to someone employed by the company  that gets my monthly subscription every month  and where has the Discovery channe...

Missing Episodes

When are the latest episodes of Beverly Hills Housewives, Below Deck, New York Housewives & Shahs of Sunset being made available to watch on Hayu via Now TV? They are all available on the Hayu stand-alone app! Is there an issue? Or is is better to ca...

Disney + sound constantly cutting out

Hello, wondering if anyone can help- I’ve been using the Disney plus app on my now tv box for sometime now but recently when I’m watching anything , the sound keeps dipping out. It’s only for a second or so but it is happening constantly throughout e...

Resolved! Missing content

I’m signed up to NOW TV now primarily for The Real Housewives of Beverly Hills, and this weeks episode should have been up to watch on 11th. It is still not there.. 

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