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PINs
Newbie

Why do we need a PIN if no children in the house?

I I find it very annoying having to enter a pin to view 18+ programmes. I have no children in the house, so is not wanted and not needed. I just want to watch whatever content I want without all this fuss. Is ridiculous that there is no way this can be disabled. All I wanted to do was watch Game of Thrones.

PLEASE NOW TV GIVE US ADULTS THE OPTION TO GET RID OF THIS REDICULOUS PIN BUSINESS

5 REPLIES 5
redchiz1
Champion 2

It's the law.

RoyB
Legend

@PINs 

Don’t blame Now, blame OfCom. This is their stupid rule, and if Now were to ignore it, OfCom could shut them down.

For further details of how good intentions, sweet reasonableness, and a more or less complete disregard of the consequences can lead to such a situation, read this:-

https://www.ofcom.org.uk/__data/assets/pdf_file/0025/125359/statement-mandatory-daytime-protection-r...

I think they are worried that a Christian baby, from the famous Quora meme, will break into your house in broad daylight, and start watching the post-watershed programmes that may be playing on your TV.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
gavs82008
Legend 5
Legend 5

@PINs 

Simple solution, do NOT watch Live TV. You DO not need a PIN for on demand content. See this link.

https://help.nowtv.com/article/what-is-a-viewing-pin

FYI that I do not work for NOW, just a NOW customer trying to help
Kevin3521
Advocate

I don’t watch live TV and I keep being asked to enter that damn viewing PIN

redchiz1
Champion 2

@Kevin3521 

Did you look at the link posted by @gavs82008 earlier and check the settings in My Account?