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Anonymous User
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The Challenge episodes missing

Season 36 of the challenge, episode 13-18 and ep 20+21 are missing 

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Anonymous User 

They are also “missing” from Sky TV. So it’s not just for NOW.

 

@Izzie-T are you able to help confirm for @Anonymous User ?

FYI that I do not work for NOW, just a NOW customer trying to help
Izzie-T
NOW Team Member
NOW Team Member

Hi @gavs82008  @Anonymous User 

 

Thank you for your message. We are getting this query check and get back to you as soon as we can.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

Izzie-T
NOW Team Member
NOW Team Member

Hi @gavs82008  @Anonymous User 

 

It is confirmed that there is some data delivery issue with Viacom, provider at present.

 

They are working on resending the eps to us. Also the Ep20-21 is actually the ep 50-51, as they are the special eps of this season, we are trying to confirm with provider if the eps numbers was given correctly. 

 

Thank you.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

Izzie-T
NOW Team Member
NOW Team Member

Hi @Anonymous User @gavs82008 

 

I can see all the eps is on platform for S36 now. 

 

Thank you for your message again.


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.