Every time i try and watch sky news it always fails to load but every other channel is fine.. Why is this
I'm having the same issue on ps5. Error code: vsf:SDK.pei.rxplayer/pipeline _load_error.
Tried uninstalling, reinstalling. Remove device from list and signing in again. Frustrating it's only this one channel.
Very odd, best to report with staff via live chat. Make sure to click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
Email address is in the below picture.
@ContentTeam is this something you can also take a look at?
Hi @gavs82008 @Laurenmh1980 @Softie
we couldn't replicate the issue on our side, please let us know if the problem persists
* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
It's still showing same error code today. I have reported via email and been told the issue is being sent to the technical department. It is only happening on my ps5. Works fine on my fire stick
Your best to tag the user in otherwise they won’t get any notifications to read your post.