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Bulley
Advocate

Japanese Grand prix highlights not as tv guide.

I have gone to tune into the japanese grand prix as per the tv guides displays, and it said at 10:30 am it was meant to start. yet i switch it on and its halfway through the race. 

for reference on the tv guide it displays it as 9:30am-10:30am 1hr highlights, THEN 10:30am - 13:10pm full race highlights. 

so moral of story is sky lies to loyal paying customers just to get money out of them. i suppose ill have to watch it on channel 4 then, as you cant just upload it to your servers 10 minutes after the race. this isnt your first time, ive been looking through all the forum posts and its been going on for years.  honestly shocking customer service. 

why should i pay for this service? 

 

2 REPLIES 2
RoyB
Legend

@Bulley 

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/Japanese-Grand-Prix-replay/td-p/62157...

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
gavs82008
Legend 5
Legend 5

@Bulley 

Pointless saying ‘you’ on here as you will NOT speak with staff. This link covers the purpose of the forum.

https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

FYI that I do not work for NOW, just a NOW customer trying to help