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ElizabethC12
Advocate

‎24-07-2023 19:42

EVIL SEASON 3 - Episodes won't play, and are doubled up.

All the episodes of the new season are doubled up and after the first ep they don't work at all.

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3 REPLIES 3
schnapps
Legend 5
Legend 5

‎24-07-2023 20:13

Hi @ElizabethC12 

I haven't got access to my NOW playback devices at the moment, but have you tried both duplicated episodes after the first episode ?

Just in case one plays and the other doesn't. 

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ElizabethC12
Advocate

‎24-07-2023 20:20

In response to schnapps's comment
I kept trying and trying, and so far the second episode, second duplicate seems to be working.
schnapps
Legend 5
Legend 5

‎24-07-2023 20:30

Hi @ElizabethC12 

If neither duplicated episode plays across the entire season 3 then report it to NOW either via live chat or message them from this link below.

Hopefully one of the duplicated episode across the full Season 3 will play on your devices.

https://help.nowtv.com/article/how-to-submit-a-complaint 

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