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Shaz96
Newbie

Can’t watch the sport.

I cannot watch sky sports on Now on my firestick as it keeps saying oops something went wrong, I’ve tried everything I can think of turning my the router off and on numerous time etc and still nothing. It’s ridiculous as I mean it’s not like it’s free. 

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3 Replies
gavs82008
Legend 5
Legend 5

Re: Can’t watch the sport.

@Shaz96 

Check to see if your Amazon fire stick needs a system update. As I know this can prevent apps from working as they should.

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GTW7A7AUYMKWNVYA

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend

Re: Can’t watch the sport.

@Shaz96 

 

Or try a restart:-

 

https://www.firesticktricks.com/restart-firestick.html

 

Hopefully it won’t need a Factory Reset as that is a bit drastic; Restart cures many ills, though.

Line 3. Overhead, without any fuss, the stars were going out…..
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schnapps
Legend 5
Legend 5

Re: Can’t watch the sport.

Hi @Shaz96 

 

Does the message appear on other playback devices when watching NOW ?

 

If so and the basic stuff doesn't get rid of it, then i have seen this message pop up when there is a rouge ip address on a Router.

 

Maybe try powering down the Router for around 20 minutes or try a full factory reset on the Router.

 

I am also assuming you are not using a VPN on your Router or Stick if you can't clear the message.

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