Hi there,I signed up for the super fibre package in my new flat. Activation date isn’t until Tuesday 26th September. My router arrived today and the box says ‘brilliant broadband’ which I know is one of the other (cheaper and slower) packages. Do all...
Since the latest NOW TV/Samsung firmware update. NOW TV causes any Samsung monitor/TV I own to freeze with the only way to get the TV back responding by turning it off completely and turning it back on again. It happens every time I watch it and NOW ...
This is so frustrating. I cannot receive calls on my landline and I have been trying to contact Now Tv about this using my mobile phone and I can never get through. I wait for over half an hour and then give up. This eats into my phone credit. Wh...
When I connect to the broadband, it keeps dropping out and disconnecting. I have split the wifi into 2 hubs - 2.4GHz and 5GHz to see if the connection was any better but the issue keeps persisting. Additionally, resetting the router, unplugging and p...
I had a scheduled engineer visit for today between 8am - 1pm to install broadband and phone line. No one has arrived or called or messaged yet and it's almost 5pm! The line didn't activate itself either. So I called Now TV, but I was only told to wai...
My TV can access internet. But now not my phone. It's connected without internet. Have not been able to do any tests or checks since installes as just says oops! Cant check my service.Is this the power of their internet Im paying for - 1 tv using wif...
So my go live date was yesterday and still.... My wifi does not work? Why are now so bad... This was an address move. Last time it took them 4 months to get my wifi working!!!!!!!!
It is sometimes useful to see Twitter/X posts from NOW's Help Team to see if there are common problems. If you don't have a Twitter account, you can use one of the Nitter instances to see recent messages, without the inconvenience of using the Twitte...
