too slow

[ambar]

Speed is too slow and also frequent disconnection. how to raise complain, never experienced such poor service.

[chilli2]

Ethernet or Wi-Fi?

To diagnose speed issues, you need to connect via Ethernet.

 And when you say disconnection, is the router dropping the internet signal, or is the Wi-Fi dropping out?

[gavs82008]

@ambar 

Not on here as broadband support never post on here.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

See link for the number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1