Account and Billing - Broadband - Page 75

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Resolved! Regrettably, time to leave NOW (daughter moving to shared flat)

Good morningFaultless, fantastically priced service from NOW throughout our time with them.Owing to my daughter's moving to wi-fi enabled flat share; NOW broadband (I pay for her; ) not needed beyond 21st September '21Despite NOW website suggesting i...

Canceled broadband before activation but I didn't receive refund yet

For how many days I can receive the refund?

My go live date is today - when to set up box?

My go live date is today, do I have to wait for confirmation it is live before I set the hub up? Will this be an email or just an update on my account online?? Will anything be damaged if I set it up before and the line isn't live? Thanks.

EDIT: Found the Answer - Please Disregard! Change Start Date for New BB Account?

Hi - New Here! EDIT: Found the Answer Thanks All

Change delivery address

Hi there I just signed up for Now Broadband and was wondering if there is an easy way to change the delivery address? thanks for any help.

Resolved! NOW Broadband Delivery

I want to sign up for a 12 month NOW Broadband package since I'm moving into a new flat soon. I'd like to be able to set up the WiFi on the move-in date but it says on the website that the hub will be delivered a few days before the activation date. ...

Access Bills from over 12 Months ago

I'd like to access bills older than 12 months old. I need ones from April-June 2020 but the previous payments page only goes back as far as July 2020. Any help greatly appreciated

Infuriating NOW don’t offer Direct Debit

I’ve made this complaint directly. But it is shocking that a company as big as Now don’t offer direct debit. It really messes up the way my finances work.

Moving to a different provider

Hello! I am a customer of Brilliant Broadband now - my contract expires 4/9/21. I have decided to switch to another provider since they offer fibre in my area and it will be active on 6/9/21. I am a bit confused on whether I need to contact NowTV to ...

Broadband down Lemington, Newcastle upon tyne

My broadband has cut out at 16:30 my cabinet is Lemington, Newcastle upon tyne. Anyone know what's going on I was in the middle of uploading my hobby website when it cut out. I think I will be changing company if this continues.

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Resolved! Regrettably, time to leave NOW (daughter moving to shared flat)

Canceled broadband before activation but I didn't receive refund yet

My go live date is today - when to set up box?

EDIT: Found the Answer - Please Disregard! Change Start Date for New BB Account?

Change delivery address

Resolved! NOW Broadband Delivery

Access Bills from over 12 Months ago

Infuriating NOW don’t offer Direct Debit

Moving to a different provider

Broadband down Lemington, Newcastle upon tyne

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members