02-04-2024 17:40 - edited 02-04-2024 17:42
Setting up WiFi is down to you, once Now have activated your broadband.
Have you plugged the supplied router into the BT Master Socket, and are there three lights showing on the router?
If so, your broadband is active, and your first payment will have fallen due.
Oh, and we aren’t a team, Now or anything else. Now don’t post here.
We are just some of your fellow-customers, trying to help out 🙂
02-04-2024 20:51
No teams on here as mentioned by @RoyB see this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
Also don’t post your account number as that is classed as personal information and not accepted by forum rules.
https://community.nowtv.com/t5/custom/page/page-id/Community-House-Rules
What’s your go live date? As setting up is an upfront payment process and the date is often later down the line.
https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next