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Erin2
Advocate

Paid internet no internet

I have paid my last internet bill after my Internet had been previously turned off.

now the internet has been switched off again and my due payment isn’t until the end of the month.

why had my internet been turned off again even though I’ve paid it??

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Erin2 

Call the broadband team to find out.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help