No broadband

[Sammie0]

No broadband since 11.30am today, EveryTime I try get through to them the phone goes dead 

[gavs82008 · Accepted solution]

@Sammie0 

Perhaps use your mobile to call them?

You don’t get broadband support from staff on here I’m afraid.

[Sammie0]

Thankyou for your help. I’m new here as you can tell. Yes I’ve rang them but it’s just an automated service saying they are working to solve the issue 😭

[gavs82008]

@Sammie0 

It will be out of NOWs hands because they are fully reliant on OpenReach for maintaining the network.