OpenReach own and maintain the network, NOW just piggyback off it. Keep calling daily until it’s sorted
You won’t get any updates or information from us as we are just customers like you.
Call the broadband team to see what’s happening, number in the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Hi did call to be told its open reach that are dealing with it.
Saying outage problem, I'm not happy, I got work that needs doing.
OpenReach own and maintain the network, NOW just piggyback off it. Keep calling daily until it’s sorted
Hi they told me there had been an accident
Same, no internet I'm in Chichester
Call the team using the link I’ve provided in this thread.
Staff don’t regularly post on the forum. If they would as it’s for broadband they would tell you to call the broadband team.