Moving home

[RFEN]

Hi,

I am moving home and want to take now broadband with me. I cannot ring up and do this over the phone as I am deaf. Can I do it online any way?

THanks

[gavs82008]

@RFEN 

Normally moving your broadband to another property would be done over the phone indicated in this link. 

https://help.nowtv.com/article/how-do-i-move-now-broadband-to-my-new-home

However I know that you can email support and they also help with broadband queries. No harm in dropping them an email to see what can be done for you.

See below picture for the email address.

[redchiz1]

Do you have access to a text relay service? Otherwise, try the feedback form here:

https://help.nowtv.com/complaints