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Tim1
Newbie

Missing router and unable to talk to someone... its a good start...

I am transferring to Now TV broadband in a few days yet my route has not arrived and the bot chat is useless. How do I follow up on this?

4 Replies
Jayach
Expert

Call the broadband team. Number in link below:

How to make a complaint (nowtv.com)

 


 

gavs82008
Legend 5
Legend 5

@Tim1 

Finding the number is relatively easy, plus if you do a search on the forum you will find endless number of threads about it. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

FYI that I do not work for NOW, just a NOW customer trying to help
Tim1
Newbie

##- It wasn't easy for me, thank you for information -##
Tim1
Newbie

It was not easy for me!  Thank you for the information.