Membership commencement date

[DimNow]

Hi! I've recently joined Now. I chose my broadband to start on a day I would be at home so that the technician could visit. However, the technician is not required to visit as was just informed by Now. How can I change the commencement date of my membership to an earlier date? Thanks.

[gavs82008 · Accepted solution]

@DimNow 

You can't, that date is set by OpenReach which is the earliest date possible. 

[DimNow]

Thanks for the reply!

[gavs82008]

@DimNow 

Try calling the broadband team, as there might be a cancellation with OpenReach. However don't be shocked if it won't be possible.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518