15-08-2023 9:57
Hi! I've recently joined Now. I chose my broadband to start on a day I would be at home so that the technician could visit. However, the technician is not required to visit as was just informed by Now. How can I change the commencement date of my membership to an earlier date? Thanks.
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15-08-2023 10:44
You can't, that date is set by OpenReach which is the earliest date possible.
15-08-2023 10:50
Try calling the broadband team, as there might be a cancellation with OpenReach. However don't be shocked if it won't be possible.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband Members can call us 8am–8pm, 7 days a week.
03300 412518