16-03-2024 11:55
Despite having made my past-due payment, my connection status remains suspended.
16-03-2024 11:57
More than a month ago, I had already changed my new card data. However, upon logging into my current account, I saw that there was an incorrect letter in the name I provided, which prevented you from processing the payment.
16-03-2024 12:04
@Alexy2022
The use of ‘you’ on here thinking staff post is pointless. See this link for the forum purpose.https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
Call the broadband team to get anything broadband sorted. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
