cancel
Showing results for 
Search instead for 
Did you mean: 
Buns
Advocate

Broadband cut off

My broadband cut off and is not coming back on have tried turning hub off for 2 minutes and turning back on and restarting the hub but nothing is working 

2 REPLIES 2
Jayach
Elite 3

it's not unusual for broadband to go down about this time of night, usually some sort of maintenance.

If still down in the morning, call them.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

gavs82008
Legend 5
Legend 5

@Buns 

Call the broadband team using the number from the link provided by @Jayach As you don’t get broadband staff posting on the forum.

FYI that I do not work for NOW, just a NOW customer trying to help