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RD1231
Newbie

Acivation date

Can I pick an activation date in the future?

when setting up an account its giving me a date of today.  

1 REPLY 1
RoyB
Legend

@RD1231 

That’s very odd - your activation date is normally set by Openreach, about three weeks into the future at best.

Are you sure you are reading the date correctly? Are you sure it is an activation date, and not just an account opening date? (Activation date is the date the broadband starts).

Otherwise, best get in touch with Now Broadband to see what’s going on here.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.