cant access my latest offer

[Warren]

I'm trying to accept the latest sky sports offer of 19.99 for 12 months but payment doesn't appear to be going through even tough my bank details are correct and up to date

[gavs82008]

@Warren 

Have you tried another browser?

Best jump onto live chat and speak with staff. 

Make sure you click 'chat online' within the green box. Do not hit 'get help quicker' as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

[Warren]

Yes I’ve tried 3 different browsers

[gavs82008]

@Warren 

Did you speak with staff using the method I mentioned in my post?